How Do You Cancel Peacock TV? 

The standard way to cancel Peacock is through a web browser on your computer or mobile phone. 

• Go to peacocktv.com and log into your account. 

• Click your profile icon in the top right corner. 

• Click Account in the upper right menu. 

• Scroll down to the Plans & Payments section. 

• Click the link that says Cancel Plan. 

• Follow the prompts on the screen to confirm your cancellation. 

• Check your email for a written cancellation confirmation message from Peacock. 

If you do not see the cancel option on the website, a third-party company manages your subscription billing. 

How to Determine Who Bills Your Peacock Account 

Before you start, find out which company takes your monthly or annual payment. You have to cancel through the same platform that you used to sign up. 

Decision Pathway: Finding Your Correct Cancellation Method 

Use this decision chart to identify your exact cancellation path. 

                   [Open Peacocktv.com and Log In] 

                                  │ 

                                  ▼ 

                     Go to Account Settings Page 

                                  │ 

                                  ▼ 

               Is there a “Cancel Plan” button visible? 

               ├── YES ──► Click Cancel Plan ──► Confirm on screen 

               │ 

               └── NO  ──► Look at the listed Biller Name 

                               │ 

               Apple ──► Open iPhone Settings ──► Subscriptions 

               Google ──► Open Play Store ──► Payments & Subscriptions 

               Roku ──► Press * on Roku Remote or visit Roku.com 

               Amazon ──► Open Amazon.com ──► Memberships & Subscriptions 

               Xfinity/Cable ──► Log into Cable Provider Account 

Scenario 1: Cancel Peacock via Web Browser 

If you are paying directly to Peacock using a credit card, debit card or PayPal account, follow these steps: 

Step 1: In your web browser open Peacock TV 

Open Google Chrome, Safari, Mozilla Firefox or Microsoft Edge on your computer or mobile device. Into the top address bar type peacocktv.com and press Enter. 

Step 2: Sign into Your Account 

Click on the ‘Sign in‘ button at the top right corner of the home page. 

Enter the email address and password associated with your Peacock account. Click on ‘Sign in‘. 

Step 3: Open Account Settings 

Look for your profile icon at the top right of the screen. Click on that. 

From the drop-down menu choices select Account. 

Step 4: Locate the Plans & Payments Tab 

Scroll down on the main account dashboard until you see the ‘Plans & Payments‘ section. 

Take a look at your current active plan. You will see the name of your plan, billing date, and price. 

Step 5: Click Cancel Plan 

Click the blue link or button labeled Cancel Plan. 

Peacock will show promotional offers or ask if you want to switch to a lower plan tier. 

Step 6: Confirm Your Cancellation 

Click Continue to Cancel to decline alternative offers. 

Select a reason for canceling from the listed options if requested. 

Click Confirm Cancellation to finalize your request. 

Step 7: Verify Cancellation Confirmation 

Check your inbox for an automatic confirmation email from Peacock TV. 

Keep this email message as proof that you have terminated your subscription. 

Scenario 2: Cancel Peacock on iPhone, iPad, or Apple TV 

If you bought your subscription through the Apple App Store, Apple handles your billing. You cannot cancel through the Peacock website. 

Cancel Using an iPhone or iPad 

• Open the Settings app on your iPhone or iPad. 

• Tap your Name and Apple ID banner at the top of the settings page. 

• Tap Subscriptions from the menu choices. 

• Scroll through your list of active subscriptions and tap Peacock. 

• Tap the red button labeled Cancel Subscription. 

• Tap Confirm when the pop-up menu asks you to verify your choice. 

Cancel Using a Mac Computer 

• Open the App Store app on your Mac computer. 

• Click your name or profile image at the bottom left corner. 

• Click Account Settings at the top of the window. 

• Scroll down to the Manage section and click Manage next to Subscriptions. 

• Find Peacock and click Edit. 

• Click Cancel Subscription and confirm your selection. 

Scenario 3: Cancel Peacock on Android Phones and Tablets 

If you subscribed using an Android device, your monthly billing is controlled by Google Play. 

Cancel Using the Google Play Store App 

• Open the Google Play Store app on your Android phone or tablet. 

• Tap your profile picture icon in the top right corner. 

• Tap Payments & subscriptions from the menu list. 

• Tap Subscriptions. 

• Find Peacock in your active subscription list and tap it. 

• Tap Cancel subscription at the bottom of the display. 

• Choose a reason for leaving and tap Continue. 

• Tap Cancel subscription one final time to complete the task. 

Cancel Google Play Subscription on a Web Browser 

• Open a web browser and visit play.google.com. 

• Log into the Google account connected to your Android phone. 

• Click My subscriptions on the left navigation bar. 

• Select Peacock from your list of active services. 

• Click Manage and then select Cancel Subscription. 

Scenario 4: Cancel Peacock on Roku Streaming Devices 

If you created your Peacock account on a Roku device, Roku manages your payments. 

Cancel Using Your Roku Remote Control 

• Press the Home button on your Roku remote control. 

• Move the selection grid over the Peacock app tile. Do not open the app. 

• Press the Star (*) button on your remote control to open the options menu. 

• Select Manage subscription from the side pop-up menu. 

• Select Cancel subscription. 

• A message will show the date your access ends. Select Cancel subscription again to confirm. 

• Select Done to close the window. 

Cancel Peacock on the Roku Website 

• Open your web browser and go to my.roku.com. 

• Log into your personal Roku account. 

• Click Manage your subscriptions under the Account Information section. 

• Locate Peacock in the active subscriptions list. 

• Select Unsubscribe next to the Peacock listing. 

• Confirm your choice to stop automatic renewal charges. 

Scenario 5: Cancel Peacock on Amazon Fire TV or Prime Video 

If you’ve purchased Peacock through Amazon, you’ll need to cancel it through your Amazon account portal. 

Steps to Cancel Peacock on Amazon 

• Visit amazon.com inside your browser and log into your account. 

• Move your mouse to ‘Account & Lists‘ in the navigation menu provided above. 

• Click on ‘Membership and Subscription’ from the options in the drop-down menu. 

• Click Prime Video Channels or Appstore Subscriptions. 

• Find Peacock in your active subscription list. 

• Click Manage Subscription next to the Peacock channel logo. 

• Click the link labeled Cancel Channel or Turn off auto-renew. 

• Confirm your choice on the final prompt box. 

Scenario 6: Cancel Peacock through Cable or Internet Providers 

Some users get Peacock through cable providers like Xfinity, Cox, or Spectrum. 

Canceling via Xfinity (Comcast) 

• Visit the official website xfinity.com by opening your browser. 

• Log in to your Xfinity account using your household primary username. 

• Click on ‘Account‘ and open your ‘Bill Overview‘ section. 

• Navigate to Manage TV or Services. 

• Find your Peacock add-on package. 

• Select ‘Remove Service‘ to update your monthly plan or follow the instructions on the screen. 

• Contact Xfinity customer service by phone if the online portal locks subscription changes. 

Canceling via Cox Communications 

• Log into your Cox online account at cox.com. 

• Go to My Account and select My Services. 

• Find Peacock Premium in your add-on channels 

• Select Remove Option and confirm your updated billing plan. 

What Happens After You Cancel Your Peacock Subscription? 

Understanding post-cancellation information helps you avoid unexpected items that pop up on your billing statement. 

Access Duration after Cancellation 

When you cancel a paid Peacock plan, your service doesn’t stop immediately. 

• You’ll continue to get access to movies, shows, and live sports until your billing cycle ends. 

• After the cancellation, Peacock shows the date of your last access to the account page. 

• You will not receive further recurring charges once the billing cycle finishes. 

Peacock Refund Policy 

Peacock does not offer pro-rated refunds for unused days during a billing period. 

• If you cancel halfway through your month, Peacock will not refund the remaining days. 

• Your service simply runs until the current paid period ends. 

• Annual plans operate under the same rule. Canceling an annual plan stops auto-renewal for the next year. 

What Happens to Your Profile Data? 

Peacock saves your user profile data, watch history and watch list after cancellation. 

• Your account converts to an inactive status. 

• If you decide to resubscribe later, your saved preferences remain available. 

• You can re-sign in to peacocktv.com at any time to restart your plan. 

How to Cancel a Peacock Free Trial before Getting Charged 

If you’ve signed up for a promotional free trial of Peacock, cancel it ahead of time to avoid automatic charges. 

• Check the exact day your free trial ends in your account settings. 

• Cancel at least 24 hours before the trial period expires. 

• On some platforms, canceling a free trial stops access immediately. 

• Review the trial terms displayed on screen during your cancellation request. 

Troubleshooting Common Peacock Cancellation Errors 

Sometimes users run into obstacles when trying to cancel Peacock. Here is how to resolve typical issues. 

Problem 1: No Cancel Button Available on Peacock Website 

• Cause: Your account is billed through a third-party partner such as Apple, Google, Roku or Amazon. 

• Solution: Look at the text on your account page. Find the message “Billed through” (company name). Follow the cancellation steps for that particular partner. 

Problem 2: Forgot Your Peacock Login Password 

• Cause: You can’t log in to peacocktv.com to access your account settings. 

• Solution: Go to peacocktv.com / signin and type ‘Forgot Password?’ Click on ‘. Enter your email address to receive a password reset link. 

Problem 3: Billed Under a Different Email Address 

• Cause: You created multiple accounts using different email addresses. 

• Solution: Check your email inbox to see receipts for past payments from Peacock. Locate the email address that received the billing notification and sign in to that particular account. 

Problem 4: Bank Statement Still Shows Charges after Cancellation 

• Cause: The cancellation process was not completed, or you canceled the wrong account. 

• Solution: Find the official email confirmation in your inbox. If you haven’t received a confirmation email, log back into Peacock to confirm your status. 

Comparison of Platform Cancellation Rules 

This table shows the main differences between cancelling Peacock subscriptions on different billing platforms. 

Post-Cancellation Security and Verification Checklist 

Follow this checklist after completing your cancellation steps to guarantee your account is secure. 

• Review your screen for a clear message saying “Subscription Canceled”. 

• Check your primary email inbox for a cancellation receipt email. 

• Log in to your Peacock account again and look for the ‘Plans & Payments‘ section. 

• Make sure your status shows the expiry date instead of the auto-renew date. 

• Check your bank or credit card statement on the next billing date and make sure there are no charges. 

• Remove saved payment methods inside third-party app stores if you no longer use them. 

Frequently Asked Questions